Can I get a refund on TED Masterclass?

1. For individuals:

Requesting a refund varies depending on where you purchased:

Desktop Version: 

• Request a full refund within 7 days of your in-app purchase. 
• Email us at masterclass@ted.com and include your email and date of purchase and we’ll be able to help you out.

Apple's App Store: 

• Request a full refund within 7 days of your in-app purchase.
• Go through Apple’s steps for requesting an in-app purchase refund, or
• Contact the Apple Care team via phone: 1-800-APL-CARE (800–275–2273)

Google Play Store:

• Request a full refund within 48 hours of your in-app purchase.
• Go through Google’s steps for requesting an in-app purchase refund

2. Group licenses for an organization:

You have seven (7) days from signing your contract to cancel without penalty.